Refund policy

Return and Refund Policy:

This Return and Refund Policy outlines the guidelines and procedures for returns and refunds. Please read the following policy carefully.

All Sales Are Final:

Please note that all sales made through https://chordale.com are considered final. Once a purchase is completed, it cannot be returned for a refund or exchanged for another product or service, unless explicitly mentioned otherwise in a separate agreement or under exceptional circumstances, as determined by Booker Boxing LLC.

Exchanges and Refunds:

Given the nature of our products/services, we do not offer exchanges or refunds unless explicitly specified in a separate agreement or required by law. Please ensure that you review all product details and make an informed decision before making a purchase.

Exceptions:

In certain exceptional cases, we may consider returns or refunds at our sole discretion. These cases may include:

    Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support within 5 business days of receiving the item. We may require evidence such as photographs or a detailed description of the issue before determining eligibility for a return or refund.

    Non-Receipt of Product: If you do not receive the product within the specified delivery time frame, please reach out. We will investigate the matter and take appropriate action to resolve the issue.

Please note that the decision to provide a return or refund in exceptional cases will be made on a case-by-case basis, and we reserve the right to decline requests that do not meet the criteria mentioned above or are inconsistent with our policies.

Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy, please contact us at chordale@chordale.com. We will be happy to assist you and address any queries you may have.

Changes to the Policy:

Booker Boxing LLC reserves the right to modify or amend this Return and Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or other platforms where our products or services are available.

This Return and Refund Policy was last updated on July 9th, 2023.